In this article, you will learn:
- How to set the billing currency
- How VEDOS charges VAT to foreign customers
- Frequently asked questions
Currency settings
Always send the payment as the exact amount in the specified currency according to the payment request or invoice. Avoid currency conversion anywhere other than directly in the customer administration!
The billing currency is set by the system automatically for each order according to the country set for the customer specified in the billing information. The payment request is sent in this currency.
WEDOS accepts payments in these currencies:
- CZK
- EUR
- PLN
- USD
The available currency options for making a payment vary depending on the country and legal form of the customer. An overview of available payments can be found in the table:
| Country | VAT payer (valid VAT ID) | CZK | EUR | PLN | USD | VAT billing |
|---|---|---|---|---|---|---|
| CZ | Yes/No | Yes | ||||
| EU* | Yes | No | ||||
| EU* | No | Yes | ||||
| PL | Yes | No | ||||
| PL | No | Yes | ||||
| Other countries | Yes/No | No |
Select the payment currency in the administration interface from which you are placing the payment. Instructions for making a payment can be found in the article Billing - Order Payments.
VAT billing
If you are a customer from the European Union outside the Czech Republic and are registered as a VAT payer in your country, we invoice your orders without VAT and you then pay the VAT in your country.
If you are not a VAT payer, leave the VAT ID field in the order blank.
The order forms for all services check the entered VAT ID. If it is a VAT ID from the EU outside the Czech Republic, the system checks:
- the validity of the VAT ID,
- the VAT payer status,
- the match between the company (person) name obtained from the VAT ID and the company (person) name in the completed billing details in the order.
If any of these conditions is not met, the order cannot be completed.
We do not charge VAT to customers from third countries.
Credit Account
If you want to activate a Credit Account with us and be billed without VAT, contact us using the form ⧉.
Frequently asked questions
Can you change the currency of billing documents for me?
We can change the currency of the payment request upon request via the form ⧉ only for customers from third countries and VAT payers from the EU (except CZ). The currency of the tax document / invoice corresponds to the currency selected during payment.