This article covers resetting VPS ON in the ON Sunstone interface. Instructions for VPS HDD/SSD can be found in the article VPS – Server Restart.
In this article, you will learn:
- How to perform a VPS reset in the ON Sunstone interface
- Which type of reset to choose
- Common problems
Reset VPS in ON SunStone
Follow these steps:
- Log in to the ON Sunstone ⧉ interface.
- In the left menu, choose Instances (Instance) VMs (Virtual machines).
- Select the VPS you want to reset from the menu.
- Click the power button and choose one of the options Power Off (Turn off) or Undeploy (Shut down and undeploy).
- By clicking the refresh button , refresh the VM status (displayed above the buttons) at short intervals until the desired status POWEROFF (OFF) or UNDEPLOYED (UNDEPLOYED) appears.
- Start the VPS again by clicking the start button .
- By clicking the refresh button , refresh the VPS status at short intervals until the RUNNING (RUNNING) status appears.
Choosing the type of reset
If you do not know which type of reset to choose, try them in this order and then verify whether the reset solved your problem.
- Reboot (hard) is equivalent to restarting the operating system, so there is no physical power-off. Reboot first terminates running processes, while reboot (hard) resets the system immediately. It is suitable for solving some software problems within the OS.
- Poweroff (hard) is equivalent to physically turning off a computer; Poweroff first terminates running processes, while Poweroff Hard turns off the VM immediately. It preserves the allocation of system resources, so the system starts up again quickly. It is suitable for solving some software problems within the OS that Reboot does not solve, and when upgrading the VPS ON variant.
- Undeploy (hard) in addition to physically turning off like Poweroff, it releases allocated system resources. Restarting takes longer than from the Poweroff state. It is suitable for solving some virtual hardware problems.
Performing Undeploy may damage the filesystem or cause data loss.
Common problems
Common problems with restarting VPS ON include:
Non-functioning VPS after restart
Problem: The VPS does not boot after reset.
Solution: If the server does not boot for more than 10 minutes, or shows an unusual status, contact support via the form. Please include the service name, the type and purpose of the restart performed, and the displayed status or error message.