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CD – User Accounts

The operation of the CD service will be discontinued. The service cannot be created, existing customer services will continue to operate until the final shutdown, and we will inform you of the date in time by e-mail.

This article deals with CD service user accounts. Instructions for managing WEDOS Disk service user accounts can be found in the article Disk – Users. If you need to deal with an account for the customer administration, go to the article Administration – Customer Account.

In this guide you will learn:

CD User Account

The CD service uses a unique WEDOS ID account for login. This account may or may not use the same e-mail as the customer account (for logging in to the administration). At present, each WEDOS ID account can log in to only one CD service.

You can assign one WEDOS ID account to at most one CD service.

Creating a New User

Creating a new CD user consists of two steps – after creating it, you still need to activate it.

Create a new user account with these steps:

  1. Log in to the customer administration ⧉.
  2. Click the CD tab in the top menu.
  3. Select the WEDOS CD for which you want to create a user.
  4. In the left menu, select the NextCloud Users (X) link.
  5. In the user list, click the New User link.
  6. Fill in the User E-mail.
  7. Confirm with the Create button.
Create a new CD service user
Link to create a new CD user
Link to create a new CD user

Activating a New WEDOS ID User

As the final step of creating a new user, an e-mail with login details and a link for account activation was sent to the specified address. 

Now activate the account with these steps:

  1. Copy the password from the e-mail WEDOS ID – Account Setup for the CD Application.
  2. Click the application activation link.
  3. On the Application Activation page, fill in the required account information, security questions, and password.
  4. Confirm the activation with the Activate button.
Sample e-mail about setting up an account for the CD application
Sample e-mail about setting up an account for the CD application

Managing a CD Account

For a WEDOS CD account, after activation you can only change the password. You can also deactivate it (prevent the user from logging in), or delete it.

You can also change the password within the WEDOS ID ⧉ service.

Perform the WEDOS CD account settings with these steps:

  1. Log in to the customer administration ⧉.
  2. Click the CD tab in the main menu.
  3. Select the WEDOS CD for which you want to temporarily suspend the user.
  4. In the left menu, select the NextCloud Users () link.
  5. On the left side of the user list, click the pencil icon.
  6. In the Action box, choose Disable, Change Password, or Delete.
Open the CD user list
Change WEDOS ID password
Button for displaying CD user details
Button for displaying CD user details

By blocking the account you disable the user's login. Their account will remain paired with the given CD service. If you want to remove it completely, delete it.

Frequently Asked Questions

Can one WEDOS ID account be used for multiple CD services?

At present this is not possible. If you need to grant one user access to multiple WEDOS CD services, create a new account for each one, for example by using e-mail aliases that you can add to mailboxes in the settings.

How do I change the password for the account when I do not have access to the customer administration?

Use the WEDOS ID password recovery form ⧉.

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