This article covers connecting a device to Disk via various protocols. If you need to manage service users, follow the instructions in Disk – Users.
In this article you will learn:
- How to get the login credentials
- How to connect Disk via:
- Frequently asked questions
Login credentials
The Disk service can have 1-5 users, depending on the selected plan. The first (main) user is created automatically and the system sends the login credentials by email to the service's billing address.
You can also find the login credentials in the customer administration in the service detail. To get there, follow these steps:
- Log in to the customer administration ⧉.
- In the top menu, select Server Services Disk.
- Select the server from the list whose details you want to view.
To log in, you need the following:
- Server address: You can find the address in the Technical information table in the Disk detail.
- Username: You can find it in the WEDOS Disk users table.
- Password: If you do not know it, change it according to the instructions in Disk – Users.
If you need to create additional users or change the password of the main account, follow the instructions in Disk – Users.
Connecting Disk via FTP
To connect Disk via FTP, you can use any FTP client, or WebFTP ⧉ directly in your browser. We recommend using the encrypted FTPS variant (SSL), specifically explicit SSL (FTPES), where the FTP client connects on port 21 and then switches to encrypted mode.
More information about connecting to Disk via FTP can be found in the article FTP – Login.
Connecting Disk via rSync
The rsync protocol is used to synchronize files between two locations – it compares the source and destination directories and transfers only the differences. The tool is usually available in all Linux distributions, and it can also be used on Windows. There are graphical front ends for the tool, but it can also be controlled from the command line.
rSync connection is not encrypted!
Enter the disk space address in the following format:
rsync://user@server/user/path
Connecting Disk via SMB (CIFS)
SMB (also called CIFS) is a protocol for shared file access, especially between computers running the Windows operating system (shared drives).
Connecting via SMB has several limitations:
- SMB communication is not encrypted.
- Performance and speed depend heavily on the quality of the Internet connection; over greater distances (between your PC and the server), usability decreases. It is especially suitable for backing up Windows servers.
- Some Internet providers block SMB protocol ports.
- SMB communication can often be blocked by firewalls (TCP ports 139 and 445).
Frequently asked questions
Which type of connection is best?
It depends on what activity you want to perform: for everyday file work we recommend FTP, for regular backups FTP or rSync, and for backing up Windows servers SMB.
How do I deal with FTP connection problems?
Instructions for solving FTP problems can be found in the article FTP – Troubleshooting.
Do you have any guides for using rSync and SMB?
More information about rSync can be found in the documentation ⧉ (external guide) or in community guides Encrypted rSync connection ⧉ and Backing up FTP Webhosting with rsync ⧉.
A community guide for connecting Disk via SMB from different operating systems and setting up an encrypted connection can be found in the article Disk – Connecting via SMB/CIFS ⧉.