This article covers the basic operation of the WebFTP client. Instructions for managing FTP accounts in the customer administration can be found in the article Webhosting – FTP accounts. A general guide to managing Webhosting files can be found in the article Webhosting – File Management.
In this article you will learn:
- Basic information about the WebFTP client
- How to log in to FTP
- How to browse between directories
- How to work with files and folders
- Common problems
- Frequently asked questions
Basic information about WebFTP
The WebFTP web-based FTP client can be found at https://webftp.wedos.net/ ⧉. It provides access to files of:
- Webhosting service
- WEDOS Disk service
The WebFTP client currently does not support access to WMS webhosting services. Use another FTP client, for example FileZilla.
Through WebFTP, you can only access WEDOS services that support this access.
The advantage of WebFTP is access through a browser without needing to install anything. The disadvantages include limitations in transfer speed and supported file actions.
As an alternative to WebFTP, we recommend the desktop FTP client FileZilla.
Login
After opening the WebFTP ⧉ interface, log in. You will need these details:
- FTP server name
- Username
- Password
If you do not know these details, obtain them according to the instructions FTP – Login.
Fill them in on the login screen form and click the Log In button.
To log out, click the red button (icon) in the upper right part of the client.
Browsing between directories
After successful login, the client displays the contents of the directory you entered.
Only the main FTP account has access to the root directory of the service. More information can be found in the article Webhosting – FTP accounts.
You move between folders by clicking the folder name.
The folder named .. Up will move you to the directory that contains the folder you are currently browsing.
If you need to quickly move up several directories, use the breadcrumb navigation Directory tree. The root link leads to the root directory (the default for your FTP account).
File management
Through WebFTP, you can perform these actions on files and directories:
Creating directories and files
Create a new file or directory by clicking the corresponding button in the upper left part of the file list.
- For a new directory, the system will prompt you to enter and confirm the name. It creates new directories in the current location, to which it returns you after creation.
- For a new file, the system opens a code editor. Enter the name (including the extension) of the new file and type or paste the code into the text field. After saving, the system creates the file in the current location, to which it returns you after leaving the editor.
Uploading
Open the interface for uploading a new file by clicking the Upload button in the upper left part of the file list.
In the upload interface, you can:
- Set the folder to upload the file to in the Upload to directory text field.
- In the left Files section, select files (not folders) you want to upload.
- In the right Archives section (zip, tar, tgz, gz), select files in zip, tar, tgz or gz format that you want to upload and extract at the same time.
After finishing the file selection, click the green confirmation button in this interface.
If a file with the same name already exists in the given directory, WebFTP will overwrite it without further warning!
If you want to upload to the web:
- An archive and do not want to extract it, upload it as a file in the left part of the form.
- A folder containing files, pack it into a zip, tar, tgz or gz archive and upload it in the right part of the form.
Viewing and editing
You can view or edit individual files directly in WebFTP. Viewing works for most code files and images; you can only edit text files.
- File view displays the code text including line numbers, or shows the image at its original size.
- File editing tries to open the file in a text editor.
Clicking the file name downloads it to the connected device.
Changing selected items
In the upper right corner of the file list you will find tools for bulk management of files and folders:
- Copy. Copies selected files to another directory or to another FTP server.
- Move. Moves selected files to another directory or to another FTP server.
- Delete. Deletes selected files after confirming the list.
- Rename. Changes the names of selected files.
- Permissions. Sets read, write, and execute permissions for files. If you do not know how these permissions work, do not interfere with the settings.
- Download. Downloads selected files. If you download a folder or more than 1 file, WebFTP will pack the contents into a zip file before downloading.
- Zip. Packs items into a zip archive, which is saved on the server or sent by email.
- Unzip. Extracts a zip archive into the selected directory.
- Size. Calculates and displays the total size of the selected files.
- Search. Searches folders and subfolders for files containing the entered expression.
First, use the checkboxes on the left side of the table to select the files you want to manage. Clicking the All link in the column header selects all items.
Common problems
Instructions for solving common FTP connection problems can be found in the guide FTP – Troubleshooting.
Common problems with the WebFTP client include:
- Cannot connect to WMS webhosting
- Files are not copied to the set target directory
- After switching to the iPhone theme, you cannot switch back
Non-functional connection to WMS FTPS
Problem: When trying to connect to FTPS on WMS webhosting via WebFTP, the system returns an error. The login details are correct, including port 22.
Cause: The WebFTP interface does not support connections to WMS webhostings.
Solution: Use a desktop FTP client.
Non-functional file copying
Problem: When trying to copy multiple files and folders to a new location, the move seems to complete, but the target folder is empty.
Cause: The target folder is not correctly set directly for the copied files.
Solution: After selecting the target directory in the upper section of the Copy directories and files page, click the Set all target directories button. Make sure the target is correct for all directories.
iPhone theme
Problem: I have the iPhone theme turned on and cannot select any other.
Solution: Enter the following into the address bar: https://webftp.wedos.net/index.php?skin=blue. This will reset the WebFTP skin to its default appearance.
Frequently asked questions
Where do I find the FTP login details?
You can obtain the details from the service setup email or from the customer administration according to the instructions FTP – Login.
Uploading or downloading from WebFTP is slow, and sometimes it crashes completely. What should I do?
Use a desktop FTP client. We recommend FileZilla ⧉.
How do I set file permissions?
Incorrectly set file permissions can cause errors. Instead of manual adjustments, we recommend using automatic file permission repair.