This article covers the basic operation of the WebFTP client. Instructions for managing FTP accounts in the customer administration can be found in the article Webhosting – FTP accounts. A general guide to managing Webhosting files can be found in the article Webhosting – File management.
In this article, you will learn:
- Basic information about the WebFTP client
- How to log in to FTP
- How to navigate between directories
- How to work with files and folders
- Common problems
- Frequently asked questions
Basic information about WebFTP
The WebFTP web FTP client can be found at https://webftp.wedos.net/ ⧉. It allows access to files of:
- Webhosting service
- WEDOS Disk service
The WebFTP client currently does not support access to WMS webhosting services. Use another FTP client, for example FileZilla.
Through WebFTP, you can access only those WEDOS services that support this access.
The advantage of WebFTP is access through a browser without the need to install anything. The disadvantages include limitations on transfer speed and supported file actions.
As an alternative to WebFTP, we recommend the desktop FTP client FileZilla.
Login
After opening the WebFTP ⧉ interface, log in. You will need the following details:
- FTP server name
- Username
- Password
If you do not know these details, obtain them according to the instructions in FTP – Login.
Fill them in on the login screen form and click the Log in button.
To log out, click the red button (icon) in the upper-right corner of the client.
Navigating between directories
After a successful login, the client lists the contents of the directory you entered.
Only the main FTP account has access to the service root directory. More information can be found in the article Webhosting – FTP accounts.
You move between individual folders by clicking the folder name.
The folder named .. Up will take you to the directory that contains the folder you are currently browsing.
If you need to move quickly up several directories, use the breadcrumb navigation Directory tree. The root link leads to the root directory (the default one for your FTP account).
File management
Through WebFTP, you can perform the following actions with files and directories:
Creating directories and files
Create a new file or directory by clicking the corresponding button in the upper-left part of the file list.
- For a new directory, the system will prompt you to enter and confirm the name. It will create new directories in the current location, to which it will return you after creation.
- For a new file, the system will open a code editor. Enter the name (including the extension) of the new file and type or paste the code into the text field. After saving, the system will create the file in the current location, to which it will return you after leaving the editor.
Uploading
You can open the interface for uploading a new file by clicking the Upload button in the upper-left part of the file list.
In the upload interface you can:
- In the Upload to directory text field, set the folder to which you want to upload the file.
- In the left Files section, select files (not folders) that you want to upload.
- In the right Archives section (zip, tar, tgz, gz), select files in zip, tar, tgz, or gz format that you want to upload and extract at the same time.
After finishing the file selection, click the green confirmation button in this interface.
If a file with the given name already exists in the directory, WebFTP will overwrite it without any further warning!
If you want to upload to the web:
- An archive and do not extract it, upload it as a file in the left part of the form.
- A folder containing files, pack it into a zip, tar, tgz, or gz archive and upload it in the right part of the form.
Viewing and editing
You can view individual files directly in WebFTP, or edit them. Viewing works for most code files and images; you can edit only text files.
- View file displays the code text including line numbering, or shows the image at its original size.
- Edit file attempts to open the file in a text editor.
Clicking the file name will download it to the connected device.
Changing selected items
In the upper-right corner of the file list you will find tools for bulk management of files and folders:
- Copy. Copies the selected files to another directory or to another FTP server.
- Move. Moves the selected files to another directory or to another FTP server.
- Delete. Deletes the selected files after confirming the list.
- Rename. Changes the names of the selected files.
- Permissions. Sets read, write, and execute permissions for files. If you do not know how these permissions work, do not change the settings.
- Download. Downloads the selected files. If you are downloading a folder or more than 1 file, WebFTP packages the contents into a zip file before downloading.
- Zip. Packs the items into a zip archive, which it saves on the server or sends by email.
- Unzip. Extracts a zip archive into the selected directory.
- Size. Calculates and displays the total size of the selected files.
- Search. Searches folders and subfolders for files containing the specified expression.
First, use the checkboxes on the left side of the table to select the files you want to manage. Clicking the All link in the column header selects all items.
Common problems
Instructions for solving common FTP connection problems can be found in the guide FTP – Troubleshooting.
Common problems with the WebFTP client include:
Broken connection to WMS FTPS
Problem: When trying to connect to FTPS on WMS webhosting through WebFTP, the system returns an error. The login details are correct, including port 22.
Cause: The WebFTP interface does not support connections to WMS webhosting services.
Solution: Use a desktop FTP client.
iPhone theme
Problem: I have the iPhone theme enabled and cannot select any other one.
Solution: Enter into the address bar: https://webftp.wedos.net/index.php?skin=blue. This will reset the WebFTP skin to its default appearance.
Frequently asked questions
Where can I find the FTP login details?
You can find the details in the service setup email or in the customer administration according to the instructions in FTP – Login.
Uploading or downloading from WebFTP is slow, and sometimes it completely crashes. What should I do?
Use a desktop FTP client. We recommend FileZilla ⧉.
How do I set file permissions?
Incorrectly set file permissions can cause errors. Instead of manual adjustments, we recommend using automatic file permission repair.