Webhosting - Aliases

In this guide you will learn:

• What aliases are used for
• How to add or remove an alias for Webhosting
• How to set up an alias for:
  • Multiple separate websites on one Webhosting
  • Email mailboxes for different domains
  • HTTPS redirect
• Common issues
• Frequently asked questions

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Webhosting Aliases

You can point up to 3 additional domains to each NoLimit and NoLimit Extra Webhosting space as aliases. If you need to run more domains on the hosting, you can increase this number by purchasing the Unlimited number of aliases add-on service. Webhosting LowCost does not support aliases.

Through aliases, you can run multiple different websites on one Webhosting. These websites share:

• Webhosting performance: Individual websites on Webhosting share processes reserved for the entire Webhosting, which places higher demands on optimization.
• Email mailboxes: Email storage and individual mailboxes are shared for aliases. More information can be found in the chapter Email mailboxes for different domains.

Alternatively, you can use aliases for HTTPS redirecting. More information can be found in the chapter HTTPS redirect.

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Adding and removing an alias

Before adding an alias to a webhosting service, make sure that:

• The (sub)domain being added is not the name of an existing alias, Webhosting, Mailhosting or WebSite service. If you already have such a service in your customer account, remove its alias, or rename it according to the instructions Webhosting – Rename, Mailhosting – Rename, or WebSite – Rename.
• The domain being added is at least temporarily in the same customer account as the Webhosting to which you are adding the alias. If it is not, move it according to the instructions Services – Move between accounts, or Domains – Move between accounts using an authorization password. This limitation applies only to domains registered with VEDOS; domains registered elsewhere do not need to be moved at all. Alternatively, ask the customer whose account the domain is in to grant you authorization for it according to the instructions Administration – Authorized user.

Until these conditions are met, the system will not allow the alias to be added.

Alias management interface

To manage aliases, follow these steps:

1. Log in to the customer administration ⧉.
2. In the top menu, select Hosting services  Webhosting.
3. From the list of webhostings, select the service to which you want to add an alias.
4. In the left menu, select Aliases.

We also recommend using the WEDOS DNS servers for the domain. This can automate part of the following steps.

Adding an alias

To add an alias to Webhosting, follow these steps:

1. Enter the alias management interface according to the chapter Alias management interface.
2. In the New alias box, enter the alias domain.
3. Decide on automatic DNS setup and Let’s Encrypt certificate generation.
4. Click the Add alias button.

If you use WEDOS DNS servers, you can have the domain automatically pointed to the webhosting with the alias. The option make changes on our DNS servers for the alias domain is selected automatically. The system will automatically change the A, AAAA record types and MX for the given (sub)domain. DNS record changes will take effect within 1 hour.

If the domain has already been pointed to the webhosting previously, you can automatically include the alias domain in the Let’s Encrypt certificate. If the domain has not been pointed in advance, the system will wait 10 minutes for DNS propagation when this option is checked and then attempt to generate the certificate.

Removing an alias

To remove an alias, follow these steps:

1. Enter the alias management interface according to the chapter Alias management interface.
2. In the alias overview, click the cross icon next to the name of the alias you want to remove.
3. Confirm deletion of the alias.

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Alias setup

You can use an alias to run multiple websites and email accounts on one Webhosting, or for redirecting (with HTTPS).

Multiple websites on one Webhosting

By default, aliases display the content of the www folder on Webhosting FTP. So on the alias domain and subdomains, you see the same content as on the main domain (if its content is in the www folder).

A detailed guide to setting up separate alias websites can be found in the article Webhosting – Separate websites for aliases.

Email mailboxes for different domains

By default, Webhosting mailboxes are shared by alias domains. For example, the mailbox info@domain.tld is shared (identical) with the mailbox info@alias.tld.

If you need to distinguish the mailboxes, you can set up so-called identities in WebMail ⧉. A detailed guide can be found in the article WebMail – Alias email mailboxes (identities).

HTTPS redirect

Basic domain redirect does not support https because the redirect server does not have (and cannot have) an SSL certificate issued for the given domain. On your own Webhosting, you can issue a certificate for the alias domain (and its subdomains).

Instructions for redirecting a domain with HTTPS can be found in the article Webhosting – Domain redirect with HTTPS.

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Common issues

Common issues with alias setup include:

• The domain cannot be added as an alias
• Domain in another customer account
• Problem when adding to the Let’s Encrypt certificate
• URL in the form domain.tld/domains/domain.tld

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Frequently asked questions